Frequently asked questions (FAQ)

There are TWO different meeting points:

1. Bobos Kids Haus (opposite Loisi's Boutique Hotel) Christlumsiedlung 104a
   • All beginners: Kids Club (4-hour courses for 4 - 14-year-old children - level green, group 1)
   • Slightly advanced: Kids Club courses (group 2)
   • Mini-Club (2-hour courses for 3 - 5-year-old children)
2. Christlum valley station - 4-seater chairlift (directly in front of the ski school office)
   • Courses from skiing ability level 3 (blue, red and black level)

• No ski pass is required for all ski course participants on our beginners' area Bobo's Kidshaus.
• A valid lift pass must be purchased separately for all course participants aged 6 and over who use the Christlum lifts during or outside course times. You can find more information about the lift tariffs at www.christlum.at.

• For children aged 2.5 - 4 years, we offer an inexpensive taster private lesson lasting 45 minutes from 12:15 - 13:00.
• Age limits for the Mini-Club (2-hour courses in the morning):
  • Minimum age 3 years (diaper-free!)
  • Max. 5 years
• Age limits for the Kids' Club (4-hour courses all day)
  • Minimum age 4 years (diaper-free!)
  • Max. 14 years

• Ski equipment:
  • Ski boots in the right size (not too small and not too big!)
  • Skis of the right length, with properly adjusted and controlled bindings
  • Recommended length for beginners: approx. chest to shoulder height
  • Length recommendation for advanced skiers: approx. chin to nose height, maximum increase of 20 cm compared to the previous year, possibly start again with shorter skis, then increase!
• Please reserve rental equipment in good time. Click here for online booking.
• Helmets are compulsory for all children on the ski course, please ensure they are the correct size. An old (over 5 years) and damaged helmet does not protect, please replace it. Free helmet rental for all ski course children (up to 14 years) while stocks last!

Lunchtime supervision takes place at "Loisi's Boutique Hotel" (formerly "Zillertalerhof") - directly opposite Bobo's Kids Haus.
The rate of € 28 includes food, drink and supervision from 12 to 1.30 pm.
There is a defined meal plan for the whole week (more information in the office). Specially trained teachers are always assigned to this. Various allergies must be communicated at the time of booking, preferably in writing

Group courses:

• We have a large proportion of German-speaking guests (almost 90%) throughout the season, so we mainly teach in German.
• During the Dutch vacations (Christmas and mainly Crocus) we also have a large proportion of Dutch guests. During this time, separate Dutch groups are usually formed and assigned to a Dutch-speaking teacher (if available).
• Alternatively, of course, we also teach in English. Nevertheless, we usually have no problems with language barriers in the children's group courses.

Private lessons:

• We are happy to accommodate your wishes as far as possible. Due to the sometimes large number of students, we are unfortunately not always able to accommodate special language requests.

If they are the same age and have the same driving skills, we will certainly be able to fulfill your wishes. Please get in touch with us!

• In principle, the grouping takes place on Sunday and Monday. Beginners can only start on these two days. (Exception Christmas). Depending on your learning progress, it is possible to join an existing group after one or two private lessons.
• Advanced students can join an existing group at any time until Wednesday.
• Friday (except Christmas) & Saturday are course-free days. Private lessons and supergroups are possible.

Here you will find our opening hours.

Bobo Party:

• Every Tuesday at 3:45 pm (except mid-season) at Bobo's Kids Haus
• Various games with Bobo and his friends, as well as rope pulling for teachers and children.
• In good weather, Bobo is flown to the party by paraglider
  

Final race:

• Every Thursday at the Dino-Jet or in the practice area on the mountain, as well as in the valley, during course times.
• Start times will be announced at the latest before the start of the course
  

Prize distribution:

• Joint prize distribution on Thursday at 15:45 at Bobo's Kidshaus
• Every child receives a medal and certificate
  

Photo day:

• Individual and group photos are taken every Tuesday during the course times
• The photo folder (individual photo & group photo) can be purchased at the prize-giving ceremony for 18 euros. The proceeds go to the ski instructor's fund.

We only offer the categories **Gold**, **Platinum** or **Stöckli (VIP Handmade Skis)**.

Snowboards are only available in the GOLD category.

For families: with at least one full-paying parent, rental is free for one child up to the age of 6.

Our rental equipment is regularly serviced and is in perfect condition - for a safe and unforgettable winter sports experience!

Our rental equipment is all tested according to **ISO NORM 13993** and offers you maximum safety on the slopes.

All prices include insurance against breakage & damage.

Please note: A deductible applies in the event of theft, and the insurance does not cover touring skis (can be insured separately) or negligence (e.g. riding on roads or unsuitable surfaces).

• Fun at the start: Prepare your child for the course in a playful way - this will make it easier to get started.
• Punctuality: Please bring your child to the meeting point on time and pick them up on time.
• Trust: Your child stays with the ski instructor during the lesson. This allows them to concentrate fully on learning.

• Clothing: Make sure you wear warm, weather-appropriate clothing, dry gloves and well-fitting ski boots.
• Protection: A ski helmet, sunglasses or ski goggles and sunscreen are essential.
• Insurance: Please note that accident and liability insurance is the responsibility of the course participants.

• Lift tickets: These are not included in the course price. Beginners do not need a lift ticket on day 1. Advanced children from the age of 6 need a lift ticket. Please purchase in good time
• Booking & advice: Further information and course bookings can be obtained directly from our ski school office.
• Cancellation: A refund of the course fee is only possible on presentation of a medical certificate.
• GENERAL TERMS AND CONDITIONS: You can find the complete cancellation conditions in our General Terms and Conditions (GTC).